Tailored Commercial Contracts

Custom Cleaning Packages

No two commercial clients have the same scope, schedule, or budget. We build bespoke contracts around your specific requirements, bundling services, locking pricing for 12 months, and writing SLAs that hold us accountable to your expectations.

Build a Custom Package 062 791 5531

Real-world package examples

These three examples illustrate how custom packages are structured for different commercial contexts. Your package would be built from scratch based on your specific requirements.

Case Study 1

Hotel All-Suites Refresh

32-suite boutique hotel, Sandton

Bundled bi-annual package12-month recurring agreement

Scope of work

540 sqm of suite carpet, extracted, deodourised, and hypoallergenic-treated each visit
Lobby, lounge and corridor carpet, 2 deep-cleans per year (June and December)
Foyer and lounge rugs, washed to suit the fibre, per visit

This hotel operates at high occupancy year-round and is rated four stars, which means carpet condition is reviewed by guests and featured in online ratings. Management required a cleaning partner that could work around the occupancy calendar, specifically moving suite by suite during mid-week low occupancy windows in June and over the hotel's quieter December period. The custom package was built around two full-property visits per year, with a structured schedule agreed six months in advance. Because volume and frequency were committed upfront, we were able to offer a blended discount against our standard commercial rates, locked for 12 months. The hotel's facilities manager has a single point of contact and a single invoice per visit, rather than managing suite carpet, corridor carpet, and the foyer rugs as separate supplier relationships.

Case Study 2

Corporate HQ Quarterly Office Reset

Multi-floor office complex, Rosebank

Bundled quarterly packageQuarterly visits, 12-month contract

Scope of work

1 200 sqm of broadloom carpet across open-plan floors and meeting rooms
Reception and boardroom rugs, washed to suit the fibre, per visit
Quarterly weekend cleaning visits, keeping disruption to weekday operations to a minimum

This corporate client required a cleaning partner that could handle large-footprint commercial broadloom extraction on a quarterly basis, completely out of hours, with the building clear and ready for Monday morning use. The scope includes both the open-plan areas and all seven meeting rooms, plus the reception and boardroom rugs, which take concentrated footfall and are cleaned by hand. The quarterly schedule was chosen because the building's facility manager identified re-soiling patterns: carpets maintained at this frequency held their appearance visually between visits, whereas annual cleaning produced a "clean-to-dirty" cycle that affected workplace perception. The blended discount, covering carpet, chairs, and meeting rooms under a single contract, was achievable because scheduling predictability allowed us to assign technicians and equipment without the premium that ad-hoc large commercial jobs carry.

Case Study 3

Estate Agency Listings Partnership

Northern suburbs estate agency

Volume-triggered partnershipVolume trigger: 6+ properties per month

Scope of work

Pre-listing show-house refreshes, carpet and rugs as quoted per property
End-of-tenancy cleans for managed rentals, full property scope
Volume-priced per property, discount triggered at 6 or more properties in a calendar month

This estate agency manages a mix of sales listings and a rental portfolio in the northern suburbs, Fourways, Bryanston, Sandton, and Lonehill. They needed a cleaning partner who understood the show-house context: a clean that happens 48 hours before an open day, not a week in advance, and that produces a result fresh enough to photograph well and smell neutral when buyers walk through. The partnership pricing model was structured differently from a traditional contract: rather than a fixed monthly commitment, the volume discount is triggered automatically when the agency places six or more properties in a calendar month. Below that volume, standard commercial rates apply. This structure removes the risk of a minimum commitment during slow market months while rewarding the agency's volume with meaningful savings in active periods. The agency's property managers book via a dedicated link on our booking system, noting the agency code that applies the discount automatically.

How a custom package is built

Discovery & site walk

We visit your site, assess total sqm, fibre types, frequency requirements, access logistics, and any compliance or scheduling constraints. Our public liability certificate and MSDS pack come with us, so your onboarding starts on day one rather than after you have chosen us. No obligation at this stage, we are gathering information.

Schedule & frequency

We propose a cleaning calendar that suits your operations, out of hours, during low occupancy, between tenancies, or on a quarterly cycle. The schedule is agreed before pricing is finalised.

Pricing & SLA

We produce a written quote with a blended discount based on committed volume and frequency, a price-lock period, and a service level agreement covering turnaround times and response to issues. You sign a simple 12-month agreement and we begin.

From first contact to signed agreement typically takes 3–5 business days for standard scopes.

What determines the discount level

Total committed volume

Higher sqm or unit count per visit means more efficient use of technician time and equipment, savings passed on.

Frequency

Quarterly or bi-annual contracts allow us to plan resource allocation months ahead, reducing the scheduling overhead of ad-hoc work.

Contract length

12-month agreements receive better pricing than 6-month ones because they reduce commercial risk on both sides.

Service bundling

Combining fitted carpet and loose rugs across a site in a single visit reduces travel and setup time, a saving we share with you.

Access convenience

Sites that are easy to access, well-lit, and cleared of furniture before our arrival are priced more favourably than complex logistics jobs.

Payment terms

Clients who pay on invoice receipt (within 7 days) rather than 30-day terms receive an additional pricing consideration.

Start building your package

Tell us about your site, your cleaning requirements, and your scheduling constraints. We will come back with a tailored proposal within the hour.

Get a Custom Package Quote 062 791 5531