- How is carpet cleaning priced?
- Home carpet is priced per room, by the size of the room rather than its name. A standard carpet costs R300 for a small room or closet up to 8m², R500 for a medium room or standard bedroom (9 to 14m²), R700 for a large room or master bedroom (15 to 20m²) and R900 for a lounge or XL room (21 to 40m²). Wool and jute carpet costs R500 to R1,200 across the same sizes. A flight of stairs is R350 (R550 in wool or jute), and anything over 40m² is measured at R35 per m² (R65 per m² in wool or jute). Stain treatment, smell and urine treatment, the deep clean, the rinse and grooming are all included, with no call-out fee. Prices are final: we are not VAT-registered, so nothing is added on top.
- Is there a minimum charge?
- Yes. The minimum booking is R850, and carpets and rugs on the same booking count together, so a lounge carpet and two small rugs are added up before the minimum is checked. Travel, setting up or collecting, and packing away take about the same time for one small item as for a whole house, and the minimum covers that part of the visit. MasterGuard protection is added on top. Most bookings of two or more rooms, or a couple of rugs with some carpet, are above it anyway.
- Are there any additional fees not shown in the price list?
- There is one, and we would rather tell you here than let you find it on the invoice. Every price includes normal stain treatment, smell and urine treatment, the deep clean, the rinse and grooming, with no call-out fee, no fuel levy and nothing added for products. The one exception is a stain that needs a special product bought just for it, like rust, some dye marks and certain inks. We tell you what that costs and how likely it is to work before we use it, and you can say no, in which case we clean the area without it and charge nothing extra. Separately, every booking has a minimum of R850, carpets and rugs together, which covers travel and setting up for very small jobs.
- Do you offer discounts for multiple items cleaned in the same visit?
- Yes. When we clean several areas in a single visit, for example the full upstairs carpet plus the stairs and landing, or a lounge carpet together with the rugs sitting on it, we can offer a blended rate that reflects the reduced travel and setup time. Ask us for a combined quote when you book. Commercial clients are offered custom packages on a recurring basis, tailored to your budget and deadlines, see our commercial pricing page for details.
- How much does fabric protection cost and what does it do?
- Fabric protection is an optional add-on at R50 per m², the same rate for carpets and rugs. For example, a 2m × 3m rug is 6m², so it costs R300 to protect. We use MasterGuard, a water-based protector that coats each fibre so spills bead on the surface instead of soaking in, helps the pile resist everyday soiling, and slows UV fading. It does not change the colour, feel or breathability of the fibre and is pet- and family-safe once dry. It is applied after a clean, never instead of one, because a protector seals the surface as it is and must go onto a clean fibre. Tick the items you want protected on the online quote form.
- How much does rug cleaning cost?
- Rugs are priced by size, and every price includes collecting the rug from your home and bringing it back. A synthetic rug costs R299 up to 2m² (about 1m × 1.5m), R599 up to 5m² (about 1.6m × 2.3m), R799 up to 7m² (about 2m × 3m), R999 up to 9m² and R1,399 up to 12m². Delicate rugs cost R499 to R1,799 across the same sizes. Stain treatment, smell and urine treatment and the final rinse are included, with no call-out fee. The minimum booking is R850, carpets and rugs together.
- How are very large rugs priced?
- A rug over 12m² is priced per square metre: R130/m² for a synthetic rug and R150/m² for a delicate rug. A 4m × 5m rug is 20m², so it costs R2,600 as a synthetic rug or R3,000 as a delicate one. Collection and delivery are still included.
- What counts as a delicate rug?
- Delicate rugs are the ones water and machines can harm, so they are washed by hand or dry cleaned: wool and wool-blend rugs, silk, viscose (art silk), antique rugs and rugs coloured with natural dyes, which covers most Persian, Afghan and other hand-knotted rugs. They are colour tested before they get wet and dried slowly, which takes more time, and that is why they cost a little more. Everyday synthetic rugs, like polypropylene, polyester and nylon, are standard rugs. Not sure which yours is? Send us a photo and we will tell you before we quote.
