Honest Prices. No Hidden Fees.

Pricing questions answered

Why is carpet cleaning priced per square metre rather than a flat rate?

Carpet cleaning is priced per square metre because the amount of chemistry, extraction solution, and technician time required scales directly with area. A 15 sqm bedroom and a 60 sqm open-plan lounge are categorically different jobs. Flat-rate pricing for carpet cleaning is almost always calculated on average room sizes, which means small rooms are overcharged and large rooms are underserviced. Per-sqm pricing is more transparent, more accurate, and fairer to the client. We quote per sqm at R100/m² after a site assessment or based on dimensions you provide.

Are there any additional fees not shown in the price list?

No. The prices shown are all-inclusive. There is no call-out fee, no fuel levy, no chemistry surcharge, and no "stain treatment extra", deodourisation, stain treatment, urine treatment, rejuvenation, hypoallergenic rinse, and no call-out fee are included in every quoted price. The only potential additional cost is if a specific stain requires specialist spot-treatment chemistry (such as a rust stain), we discuss this before applying it, not after.

Do you offer discounts for multiple items cleaned in the same visit?

Yes. When we clean multiple items in a single visit, for example, a full bedroom set (carpet plus mattress plus headboard), or a lounge with upholstery and rugs, we can offer a blended rate that reflects the reduced per-item travel and setup time. Ask us for a combined quote when you book. Commercial clients are offered custom packages on a recurring basis, tailored to your budget and deadlines, see our commercial pricing page for details.

How much does fabric protection cost and what does it do?

Fabric protection is an optional per-item add-on: you tick which items you want protected, and protecting an item costs the same as cleaning it, effectively doubling that item's price. For example, an armchair is R599 to clean and another R599 to protect, and carpet protection adds R100 per square metre (the same as the cleaning rate). We use MasterGuard, a water-based protector that coats each fibre so spills bead on the surface instead of soaking in, helps the fabric resist everyday soiling, and slows UV fading. It does not change the colour, feel or breathability of the fabric and is pet- and family-safe once dry. It is applied after a clean, never instead of one, because a protector seals the surface as it is and must go onto a clean fibre. Tick the items you want protected on the online quote form.

What counts as a delicate rug?

Delicate rugs include Persian, Afghan, Moroccan, and other hand-knotted rugs, as well as silk, wool-silk blends, antique rugs, and rugs with natural or vegetable dyes that require special dye-fastness testing. These require lower-moisture technique, pH-neutral chemistry, and more careful drying management to prevent foundation damage, colour bleed, or pile distortion. If you are unsure whether your rug qualifies as delicate, contact us with a photo and we will advise before quoting.