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Stack of freshly cleaned Persian rugs, hand-washed by our rug specialists in Johannesburg
Academy-Certified · Woolsafe Aligned

Carpet & fabric care in Johannesburg, done properly

The Carpet Guys uses a 7-step academy-certified process to remove what vacuuming cannot, deep soil, allergens, pet dander, and stains, with chemistry that is 100% safe for your children and pets.

No call-out feesAll treatments includedDries in 2–6 hours100% pet-safe

The difference

We are not the cheapest, and that is the point

Cheap carpet cleaning causes three compounding problems: chemical residue that re-attracts soil faster than before, over-wetting that promotes mould in the backing, and rough technique that permanently damages natural fibres.

Our technicians are trained and certified through The Carpet Guys Academy. The 7-step process is standardised across every job, not a variable depending on who showed up. The result is a clean that stays cleaner, for longer.

01

Academy-certified technicians

Every operator on site holds certification through The Carpet Guys Academy and is aligned with Woolsafe Organisation standards for natural fibres. Not a day-labour arrangement.

02

All-inclusive pricing, always

Deodorisation, stain treatment, urine treatment, rejuvenation, and hypoallergenic rinse, included in every quote. No add-ons, no call-out fees, no surprises at the end.

03

Honest about what cannot be fixed

Sun damage, dye bleed, and fibre oxidation cannot be reversed by cleaning. We tell you this before we start, not after we've charged you to try.

04

Back to normal in hours, not days

Carpets are dry and ready to walk on within 2–6 hours of cleaning. No soggy floors, no waiting overnight, no disruption to your household.

How we work

The 7-step process, no shortcuts

Every job follows the same sequence. The steps before water extraction are as important as the extraction itself, most operators skip them.

Read the full process
01

Initial Assessment

We inspect the carpet or fabric, identify fibre type, assess stains, and note any areas requiring special attention. This determines the correct chemistry and technique.

02

Pre-Vacuum

Thorough dry vacuuming removes loose soil, dust mites, pet hair, and surface debris before any moisture is introduced. Skipping this step locks soil in, we never skip it.

03

Pre-Treatment & Spot Treatment

Problem areas, stains, traffic lanes, urine spots, receive targeted pre-treatment with the appropriate chemistry, matched to the stain class and fibre type.

04

Water Extraction

Our professional-grade machine injects water and cleaning solution deep into the pile, then extracts it along with loosened soil. This is the heart of the process.

05

Deodorisation

A neutralising deodoriser is applied after extraction. This addresses odour at the source, not just masking it with fragrance.

06

Hypoallergenic Treatment

A hypoallergenic rinse treatment reduces residual chemistry and prepares the fibre for the final step. Safe for infants, pets, and those with sensitivities.

07

Rejuvenation & Grooming

The fibre is raked back to an upright position and a rejuvenating treatment is applied. This restores the pile's appearance and leaves carpets looking and feeling renewed.

Academy Certified

All technicians are trained and certified through The Carpet Guys Academy in professional carpet, rug, and upholstery cleaning.

Woolsafe Aligned

Our chemistry and technique is aligned with Woolsafe Organisation standards for the safe cleaning of wool and delicate natural fibres.

Trusted across Gauteng

24 named estates serviced

Dainfern Golf EstateSteyn CityCedar LakesSaddle Brook EstateHelderfontein EstateWaterfall Country EstateEagle Canyon Golf EstateMidstream EstateWaterford EstateJackal Creek EstateFourways GardensFern Ridge EstateBroadacres Country EstateFeatherbrooke EstateDainfern Ridge EstateBlair Atholl Golf & Equestrian EstateCedar Creek EstateFernbrook EstateSaranton EstateEagle Trace EstateBeaulieu Country EstateKincardine EstateWaterstone EstateWaterkloof Estate

From our clients

5.0 stars on Google, across 7 verified reviews

Every review verified · pulled from Google Business Profile
2 months ago
I feel it is only fair to publicly apologise to our carpet. For months it lived in storage, collecting what I can only assume was a combination of dust, mystery stains, and a scent best described as "old cupboard meets regret." By the time we brought it home, it looked like it had been through a small war and smelled like it had lost. Enter The Carpet Guys. These gentlemen arrived with machines that looked far too serious for the job and an optimism I personally did not share. Instead, they worked some kind of cleaning wizardry. Not only did the carpet come back looking fresh and respectable, but the odour is gone. Completely. While they were here, they also tackled our L-shaped light couch, which was living dangerously between daily life, spills, and general human existence. It now looks brand new. Another huge plus was that whatever cleaning products they used didn't leave that overpowering chemical smell that normally lingers after a deep clean. The house smelled fresh, not like a science experiment, and we felt completely comfortable having our fur babies around without worrying about harsh chemicals. Professional, friendly, and clearly very good at resurrecting furniture that had started to give up on life. 5/5. My carpet has its dignity back, my couch has a second chance at life, and our cats can roam freely without me panicking about toxic fumes. Everyone wins.
Samantha Antonioverified Google review
6 days ago
Professional and friendly, would definitely recommend them
Chanique Williams
2 weeks ago
Really good experience. Extremely professional and helpful. Will use them again
Melinda Rennie
2 weeks ago
What an awesome, prompt and efficient service for deep cleaning couches and mattresses. Highly recommend!
Charmaine Johnstone
2 weeks ago
Professional, reasonably priced, and my chairs look as good as new. Will definitely get The Carpet Guys back to do my mattresses next. Highly recommended
Debbie Johnstone
3 weeks ago
Excellent service and amazed with the results!!! 100% would recommend this professional service.
Clint Collins
3 weeks ago
Excellent, professional service. My rugs look amazing and the price was great too! My new regular for all things rug and carpet cleaning.
Anene Britz

Questions

What people ask before booking

How long does carpet cleaning take to dry?
Drying typically takes 2–6 hours depending on carpet thickness, ambient humidity, and ventilation. Our low-moisture method is significantly faster than traditional wet-wash methods. Opening windows and running a fan speeds drying considerably.
Are your cleaning solutions safe for pets and infants?
Yes. All of our cleaning chemistry is 100% pet-safe and infant-safe once dry. We use professional-grade solutions that are free of harsh solvents and toxic residues. We recommend keeping pets and small children off the cleaned area until fully dry.
Can you remove all stains?
We are honest about this: most stains respond well to professional treatment, but some are permanent. Sun damage (UV bleaching), chemical discolouration, dye bleed from other items, and deep fibre oxidation cannot be reversed by cleaning. We will tell you this before we start, never after. We charge only for what we genuinely achieve.
What is included in every quote?
Every quote from The Carpet Guys includes deodorisation, stain treatment, urine treatment, rejuvenation treatment, and hypoallergenic treatment at no extra cost. There are no call-out fees and no hidden add-ons. The price you are quoted is the price you pay.
How often should I have my carpets professionally cleaned?
For most households, once every 6–12 months is sufficient. Homes with pets, young children, or allergy sufferers benefit from cleaning every 3–6 months. High-traffic areas in commercial settings may need quarterly cleaning. Regular professional cleaning also extends carpet life significantly.
Commercial upholstery cleaning for hotels and offices
Commercial & B2B

The same standard,
built for business

Hotels, property agencies, corporate offices, restaurants, and schools across Gauteng trust The Carpet Guys for recurring commercial cleaning. R20/m² contracted carpet rate. Out-of-hours scheduling. Custom packages with up to 25% volume discount.

Ready for a clean
you can actually see?

All-inclusive quote. No hidden fees. We respond the same day.